Privacy Policy

Effective Date: 4/20/2026

To change and reuse text themes, go to Site Styles.At The Pet Wellness Coach (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

  1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address

  • Pet Information: Details about your pets (name, breed, age, health concerns, etc.)

  • Technical Data: IP address, browser type, device information, and website usage data

  • Communication Data: Messages, inquiries, and responses you send to us

  1. How We Use Your Information

We use your information to:

  • Provide personalized pet wellness recommendations and services

  • Respond to inquiries and customer support requests

  • Send updates, promotions, and relevant information

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory requirements

  1. SMS/Text Messaging (A2P 10DLC Compliance)

By providing your phone number and opting in, you consent to receive text messages from The Pet Wellness Coach.

  • Message frequency varies

  • Message and data rates may apply

  • You can reply STOP at any time to opt out

  • You can reply HELP for assistance

We do not sell or share your phone number with third parties for marketing purposes.

  1. Email Communications

By providing your email address, you may receive emails from The Pet Wellness Coach related to your inquiries, services, or promotions.

If you are connected with our partner platform (pawTree), you may also receive emails directly from pawTree related to product information, recommendations, or order activity.

You can unsubscribe at any time using the link in our emails.You can unsubscribe from emails at any time using the link provided in those communications.

  1. How We Share Your Information

We do not sell your personal information.

We may share your information with:

  • Trusted service providers (e.g., CRM, email, and SMS platforms like Go High Level)

  • pawTree, our partner platform, when you are connected for product recommendations, ordering, or account services

  • Payment processors (if applicable)

  • Legal authorities if required by law

  1. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure.

That said… no system is Fort Knox. We do our best, but nothing online is 100% bulletproof.

  1. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve functionality

  • Analyze traffic

  • Enhance your experience

You can adjust your browser settings to disable cookies if you prefer.

  1. Your Rights

You may:

  • Request access to your personal information

  • Request corrections or updates

  • Request deletion of your data (where applicable)

To make a request, contact us using the information below.

  1. Contact Information

If you have any questions about this Privacy Policy or your data, please contact:

The Pet Wellness Coach
Email: [email protected]
Website: ThePetWellnessCoach.com

  1. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

By using our website or services, you agree to this Privacy Policy.

Jo Wilkens

TEXT: (412) 866-5474

Email: Jo@ThePetWellnessCoach